Support
How can we help?
Questions, problems and feedback about any of our apps come straight to us. Use the form, or email [email protected].
Before you write
- Tell us the app, the device and the version. The version is on the app's About screen.
- Onyx Softphone: your account, extension and number come from your organization's Onyx Voice administrator. If you cannot sign in, check your details with them first.
- Obsidian Mail: the app connects straight to your mail provider. If an account stops syncing, check that its password or app password still works with the provider.
- MORF: say which mode you use (hardware or software) and your graphics card. For licensing (a lost key, moving to another PC, more PCs), include your license key or the customer name it was issued to.
We use what you send only to answer you. See our privacy policy.